FAQ answers for wallet checks
The FAQ is where we keep account and wallet questions in one place, so you can check a DANA receipt, QRIS scan status, or virtual account instruction before returning to the cashier. Each answer follows the order you see on screen: open your account, complete phone verification, choose a wallet rail, and confirm the displayed status. If a transfer remains pending, our
FAQ tells you which receipt details to keep ready for a support status check. This keeps the answer close to the action rather than leaving you to search through unrelated pages.
- DANA
- OVO
- GoPay
- QRIS
